Gaurantee

The guaranteed preventive maintenance of our TEGG® Service is unique in the industry. With an average 66% reduced risk of failure, we are able to guarantee your electrical infrastructure against failure, or we will replace or repair it at no cost. If needed, we can provide a temporary back-up generator, also at no cost.

Our guarantee of total accountability goes beyond replacing or repairing electrical components:

  • We are open and fair in all of our dealings with you, and pledge all of our efforts to deliver what we promise, when we promised
  • We always check in and check out with you and provide you with a detailed TEGG Service report
  • Uniformed, Certified TEGG Technicians and/or Certified TEGG Electricians (as appropriate) perform all TEGG Services

The value proposition of TEGG Service is a guarantee you are able to conduct business as usual. We coordinate all work with your staff to assure safety and minimal disruption of your operations. We promise to do our part to prevent emergency electrical outages and business interruptions. Should the need ever arise for emergency electrical service, you will be provided Priority Emergency Response, including special protocols on how to reach us on a 24-hour, seven-day-a-week basis.

We provide you with written certification of all services performed by us for you to provide to your insurance, inspection, or accrediting representative(s):

  • We discuss any immediate safety or hazard situation with you while we are on-site
  • We seek your ongoing critique through our exclusive Customer Assurance Review and Evaluation (CARE) interviews to assure your satisfaction and to continually improve our services
  • We use state of the art leading edge technology and procedures and train our staff to use the latest cost-effective techniques and practices

As appropriate, we compile the results of all predictive and proactive service activities and present to you a TEGG Service Electrical Systems Analysis Report. These recommendations may include replacements, repairs, or solutions that will improve your electrical system efficiency, reduce your electrical utility costs, improve your safety conditions and minimize your risk of downtime.